Work with us

Open position

Back Office Coordinator (Orders & Stock)

At Cycle Enthusiast, we are seeking a Back Office Coordinator to run our orders and stock. The candidate will keep customer orders moving, supplier purchasing on track, and the inventory accurate.

Responsibilities

• Process customer orders from confirmation through to handover, and keep customers updated on status.
• Raise and follow up purchase orders with suppliers, and chase deliveries and backorders.
• Receive incoming shipments, check them against invoices, and resolve shortages or damages.
• Maintain accurate stock levels, set reorder points, and flag slow-moving or low stock.
• Run regular stock counts and reconcile discrepancies.
• Keep product data tidy: pricing, part numbers, barcodes, and supplier records.
• Coordinate parts ordering with the workshop so jobs are not held up.
• Handle supplier invoices, delivery notes, and basic day-to-day paperwork.
• Support the shop with quotes, returns, and warranty claims.

Qualifications

• Minimum 2 years of experience in back office, purchasing, inventory, or order administration.
• Comfortable with spreadsheets and inventory or point-of-sale systems.
• Organised and accurate with numbers and detail.
• Excellent time management skills.
• Good communication and teamwork skills, in English; Arabic is a plus.
• An interest in cycling is welcome, though product knowledge can be taught.

We believe people work best when they are respected and valued. As such, we respect our employees' free time and encourage a sustainable work-life balance.